Contact Support

Our dedicated support team is here to help you with any questions or technical issues.

Support Request Form

Additional Support Options

Email Support

For general inquiries or non-urgent issues, email our support team.

support@techgap.com

Phone Support

For urgent issues, call our support line during business hours (9AM-5PM ET).

+1 (800) 123-4567

Live Chat

Chat with our support representatives for real-time assistance.

Frequently Asked Questions

What are your support hours?

Our support team is available Monday through Friday from 9AM to 5PM Eastern Time. For urgent issues outside of these hours, please use our emergency contact form.

How quickly can I expect a response?

We aim to respond to all support requests within 24 hours. For urgent matters, our phone support provides the fastest response during business hours.

Do you offer support for all your services?

Yes, we provide dedicated support for all our services including website development, app development, social media marketing, and AI automations.

Is there a knowledge base for self-help?

Yes, we have an extensive knowledge base with articles, tutorials, and FAQs. You can access it by logging into your client portal.

What information should I include in my support request?

To help us resolve your issue more quickly, please include your account information, a detailed description of the problem, any error messages you've received, and steps to reproduce the issue if applicable.